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CONFIDENTIALITY POLICY

Nouidestiny of Broca
Last updated: 06/03/2025

1. Introduction
At Nouidestiny of Broca, we value the privacy and confidentiality of our clients. This Confidentiality Policy outlines how we collect, store, protect, and use personal and professional data provided by our clients in relation to our portrait services, wall painting, and graphic design activities.

By using our services, you agree to the terms of this policy.

2. Data Collection

We may collect and process the following personal and professional data:

• Identity Information: Name, surname, company name (if applicable).

• Contact Details: Email address, phone number, social media handles.

• Project Information: Preferences, artistic references, and custom requests.

• Financial Information: Billing details and transaction history.

• Digital Interactions: Messages, emails, or requests sent through our website or social media.

All data collected is directly related to providing high-quality artistic and design services.

3. Data Use & Purpose

We use client data exclusively for:
✅ Processing portrait, wall painting, and graphic design commissions.
✅ Communicating about project details, updates, and delivery timelines.
✅ Managing invoices and payments securely.
✅ Providing after-sales support.
✅ Improving our services and customer experience.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Protection & Security

We implement strict security measures to protect client data:
🔒 Secure Storage: All digital files, including portraits, artworks, and design projects, are stored on protected servers with restricted access.
🔒 Limited Access: Only authorized personnel (artists, designers, and administrative staff) have access to client data.
🔒 Encrypted Communications: Emails, invoices, and other sensitive exchanges are secured through encryption protocols.
🔒 No Unauthorized Sharing: We will never disclose your projects or data without your explicit consent.

If you suspect unauthorized access, please contact us immediately.

5. Data Retention

We retain client data only for as long as necessary:

• Project-related data is stored for up to 2 years for customer service and reorders.

• Financial records are kept for 5 years in compliance with accounting regulations.

• Upon request, clients can ask for their data to be deleted at any time.

6. Confidentiality in Custom Projects

• Portraits & Private Artwork: Any commissioned portrait or artwork remains strictly confidential unless the client grants permission for public sharing.

• Business & Branding Designs: Any graphic design, logos, or branding elements created for a client will not be shared publicly without consent.

• Wall Paintings & Murals: If a mural is created in a private space, we will request explicit permission before sharing images of the work on our portfolio or social media.

7. Third-Party Services

We may use third-party tools (e.g., payment processors, delivery services) to enhance our services. These providers have their own privacy policies, which we ensure align with data protection standards.

8. Client Rights

Clients have the right to:
✔ Access their personal data.
✔ Request correction of incorrect or outdated information.
✔ Request data deletion from our systems (except for legal retention obligations).
✔ Withdraw consent for promotional communication.

To exercise these rights, please contact us at [Your Contact Email].

9. Policy Updates

Nouidestiny of Broca reserves the right to update this Confidentiality Policy to reflect changes in regulations or business practices. Any modifications will be posted on our website and will take effect immediately.

10. Contact Information

For any questions or concerns regarding this policy, please contact us at:
📩 Email: contact@nouidestiny.com
📍 Address: 55 reinvegen tromsdalen 9020
📞 Phone: +4796880564

We are committed to ensuring that your data remains secure and confidential.

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